Showing posts with label Google Hangouts. Show all posts
Showing posts with label Google Hangouts. Show all posts

Thursday, July 27, 2017

Google Hangouts are Changing

File:Google-76517 640.png
Image from Wikimedia Commons
Google has decided to take Hangouts to the next level. They have split the video chat service into two separate classes: Hangouts Meet and Hangouts Chat. Why? They are pushing toward being more business-oriented as opposed to consumer-oriented.
After all, in today’s world an actual face-to-face meeting isn’t really necessary. Virtual chat meetings save a lot of time and money while still providing the connectivity of being there live.  In a quote from Google’s blog concerning the update, ” More than half of the workforce will contribute remotely by 2020, so businesses require purpose-built tools to help employees succeed.”
The changes are part of the G Suite platform for business, which is a set of apps including Gmail, Docs, Drive and Calendar to keep co-workers connected. It is part of Google Cloud, so it can be accessed anywhere and everywhere, making project collaboration easy.
This blurb from Fortune magazine sums up the reasoning for why Google Hangouts are changing:

Google Debuts Hangouts Meet And Hangouts Chat Services | Fortune.com

Google Hangouts
Image from Iconfinder
The search giant is splitting its video and chatting service into two separate products to better appeal to business customers. As of Thursday, Hangouts Meet will be focused on corporate video conferencing while Hangouts Chat will target workplace chat and business productivity.
What is the difference between the two types of Hangouts? Hangouts Chat is dedicated to team projects, allowing co-workers to share content from the various Google cloud applications. It is very similar to Slack, which is a messaging service for business on steroids. Hangouts Meet will be more like the original Hangouts: Video conferencing that is shared through a link or by dialing a number, but with no plugin required.
This video from USA Today gives a run down of the features of both types of Hangouts:

Will Google video conferencing have a price tag?  As far as the cost for G Suite, there are options but it sounds like the free Hangouts are eventually going away. The dynamic duo of Chat and Meet will only be available to G Suite business customers.
The pricing plans are explained below for small vs big business:

Compare G Suite billing plans – G Suite Administrator Help

The Flexible Plan might therefore be best if you have a variable workforce. For example, businesses that provide vacation services might double in size during the summer months. A Flexible Plan allows these companies to provide temporary employees with G Suite and only pay for the service while it’s used. User accounts can then be deleted when employees leave at the end of the summer.
The Annual Plan might be best if you have a larger workforce and your team is generally growing in size. You pay a lower monthly rate for each user license. And you can add licenses as your workforce grows.
If you’re still undecided, here is a diagram that shows the G Suite pricing options:
Pricing for G Suite
Image from G Suite
With all of the other video conferencing platforms, it doesn’t surprise me that Google is going deeper into enterprise technology. All the popular business-focused video options come with a price tag. In fact, Amazon has even jumped into the ring with Chime video conferencing, so all of the big hitters are part of this trend.

See the original post here:  S&S Pro Blog

Saturday, July 22, 2017

Amazon Chime Video Conferencing App

Businessman Looking at ClockIn today’s world of connectivity and on-the-go meetings, the use of online video conferencing has become a critical part of most every business. There are a number of advantages to using video chat for team meetings, such as flexibility, remote capabilities, and cost savings.
  • Participants don’t have to travel so valuable time is spared
  • It improves communication & reinforces relationships
  • Allows for increased productivity with teams of collaborators
  • Documents and group projects can be shared and worked on from different locations
The main disadvantages are the reliability of the software and equipment and the time delay between speaking and receiving a response.
Amazon has been working on their own version of video conferencing since late last year, and now it available for personal and business use. It’s called Amazon Chime.Amazon-icon
Chime is similar to Microsoft’s Skype, but Amazon wanted to simplify things with one service, while also improving video and audio quality, thus creating a centralized hub for all of your business needs. Skype offers similar capabilities but can be confusing to users when it comes to choosing between their three services: Skype for consumers, Skype for Business, and Skype Meetings. Chime is a single service that has three tiers, but they are clearly defined by Amazon.
The following post provides a quick description of the Amazon Chime Video Conferencing App:

Amazon’s Chime takes on Skype and WebEx for video conferencing – The Verge

Amazon has been successfully pushing into businesses for years with its cloud computing services, and now it’s looking at productivity apps as a new way to deepen its ties to businesses. Available as a free download for iOS, Android, macOS, and Windows, Amazon’s Chime is a video conferencing app for online meetings. It’s aimed squarely at Microsoft’s Skype for Business or Cisco’s WebEx service, and joins many startups like Zoom in an increasingly competitive market.
The Chime app uses Amazon Web Services (AWS) which is a cloud-computing service for database storage, content delivery, and much more. This makes Chime a secure and fully-managed communications service in the cloud. The following video provides a good overview of Chime’s features, pricing, and compares it to other similar products:

One downfall of Chime is that is does cost more than Skype, but it is priced significantly lower than WebEx by Cisco.  An important consideration for any of the costs with using a video conferencing service is the size of your company. WebEx offers decent volume discounts, but in the article I read by Vyopta, it is an expensive monthly amount. As I mentioned, Skype for Business is less expensive, but there is still a per monthly user fee. Skype is integrated with Office 365, but security is a bit of a concern when using the service.
The cost of Amazon Chime is outlined in the followed post by TechCrunch:

Amazon launches Chime, a video conferencing and communications service for business | TechCrunch

Beyond VoIP calling and video messaging, Chime includes virtual meetings, allowing users to host or join a remote meeting through the service.
Pricing starts at $2.50 per user per month on the lowest end, with a higher tier plan of $15 per user which includes video and screen-sharing among other features. There is a basic option available for free but that is limited to video calls and chat rooms between two users.
One service we haven’t mentioned yet is Google Hangouts. In usual Google fashion, using a Hangout is free up to 10 users. Other benefits of Hangouts are screen and file sharing, free calls anywhere in the world using a Google Voice number, as long as you aren’t calling a cellphone or landline number.
There are many other options besides the ones I mentioned in this article, which does make you wonder why Amazon would want to get into such a saturated market. However, the innovation and power of these companies are leading us into the future of business communication, making the world seem smaller and smaller.
First posted on S&S Pro Blog